Beta Tablet Loan Terms

These Beta Tablet Loan Terms ("Loan Terms") are between the adult participant ("you") and Alli Care, Inc. They supplement the Alli Care Terms of Service and apply only if Alli Care offers you a compatible third-party Android or iOS tablet running Alli Home for the beta program. These Loan Terms control for this tablet program if they conflict with the general Terms.

This is not a subscription, automatically converting free trial, security deposit, or general sale of proprietary Alli Care hardware.

You pay $0 when the tablet is supplied. Before we collect a card, you must accept these Loan Terms. Stripe collects and stores the payment method; Alli Care does not receive the full card number.

By accepting, you authorize Stripe to save the payment method for Alli Care and authorize Alli Care to initiate one off-session charge of no more than $90 only if all conditions in Section 5 are satisfied. This is not authorization for recurring charges. Any legally required tax will be disclosed before a charge.

The qualifying window is the 30-day period beginning on the recorded delivery date. You earn the tablet free by completing at least 14 Active Days within that window.

An "Active Day" is a distinct calendar day in the household's recorded time zone on which a real spoken user turn is recorded with the Alli voice service on a device included in the household program scope. Merely powering on, connecting, or leaving a session open does not count. Multiple conversations on one calendar day count as one Active Day.

Alli Care uses interaction timestamps and counts—not conversation content—to calculate Active Days. We ordinarily send a progress and return/hardship reminder around day 21. If records are incomplete or ambiguous, a human will review the issue and reasonable uncertainty will not be treated against you without that review.

When the account records at least 14 Active Days during the qualifying window, the tablet is marked earned free. No tablet-cost charge will be made, and you may keep the tablet. Alli Care service access and third-party software remain governed by their separate terms and may change or end.

If the qualifying window ends with fewer than 14 Active Days, you may return the tablet using instructions from Alli Care or request a hardship waiver by contacting support@allicare.life. No charge will be initiated while a timely return or hardship request is pending.

A $90 charge may occur only after the qualifying window ends, the threshold was not met, the tablet was not returned, no waiver was granted or remains pending, reasonable return or hardship notice was provided, and an authorized Alli Care operator manually reviews and approves the charge. Automated evaluation alone cannot charge the card.

If a charge fails or requires additional authentication, Alli Care may contact you. We do not impose a recurring fee or a separate late fee under these Loan Terms.

Before the tablet is earned free, use reasonable care, do not sell or transfer it, and promptly report loss, theft, or material damage. Return it in reasonable condition, ordinary wear and tear excepted, following the provided instructions. Under these Loan Terms, the tablet-cost charge is capped at the disclosed $90; Alli Care will not add a separate damage penalty without a new written agreement.

Erase personal material you placed outside Alli Home before returning the tablet. Alli Care may remotely sign out or reset returned equipment as reasonably necessary to protect accounts and prepare it for reuse.

Contact support@allicare.life if an Active Day is missing, delivery information is wrong, a return is in transit, or you dispute eligibility or a charge. Alli Care will manually review available records and may correct the count, extend the window, accept a return, issue a waiver, cancel a pending charge, or refund an incorrect charge. Payment disputes under these Loan Terms are also subject to the dispute provisions in the general Terms of Service and non-waivable consumer rights.

The supplied tablet is third-party hardware. Manufacturer warranties, if any, apply. Alli Care will provide reasonable setup and return support but does not promise uninterrupted hardware or service operation. Nothing here excludes a warranty or remedy that cannot legally be excluded.

The Privacy Policy explains qualifying-use measurement, Stripe processing, retention, security, and privacy rights. Acceptance of these Loan Terms is not consent to optional wake-word improvement, advertising tracking, or another separately consented practice.

Questions, returns, hardship requests, notices, and disputes: support@allicare.life.